You Build. We Connect.
Missed the call? Don't miss the job.
Braxion Connect is launching soon in Cache Valley, Utah. When you're on a job and can't pick up, it's designed to greet the caller and let them press 1 to continue by text, sort the request by urgency, and send you the lead, so you can call back the right customer first.
Launching soon · Founding-client waitlist open
- Residential plumbing
- HVAC
What could recovered calls be worth to you?
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Hypothetical estimate for illustration only. Actual results vary and are not guaranteed. Figures are gross revenue before costs.
Get early accessYou can't answer the phone from under a sink.
Or up in an attic, or out on the next job. Service work happens with your hands full. When a call comes in mid-job, it can go unanswered, and a customer with a problem may not wait. They may simply call the next company on the list.
You're on a job
Under a sink, in an attic, or at a furnace. Stopping to pick up mid-job isn't realistic, and voicemail is easy to skip.
The caller moves on
Someone with a leak, no hot water, or no heat wants an answer now. If nobody picks up, the simplest next step for them is calling someone else.
You can't tell what's urgent
A missed-call list doesn't say which caller has a burst pipe and which wants a quote next month, so it's hard to know who to call back first.
One system for the calls you can't take.
Braxion Connect is in final testing before launch. Here's what the service is built to do for founding clients.
Recover missed calls
Unanswered calls will get a friendly greeting with your business name instead of a dead end.
Respond fast
Customers who opt in will get a text from your business name right away, so the conversation keeps going while you work.
Prioritize emergencies
AI will read each request and sort it as emergency (HIGH), urgent (MEDIUM), or routine (LOW), so you know who to call first.
Keep leads organized
Each request is logged in a color-coded lead tracker, with email alerts planned for launch.
From missed call to callback list in four steps.
A call is missed
You're busy and the call isn't answered.
The caller hears a friendly greeting
They can press 1 during the greeting to request follow-up texts from your business. If they don't, they aren't texted.
AI sorts the request
When the customer describes the problem, it's classified by urgency: emergency (HIGH), urgent (MEDIUM), or routine (LOW).
You get the lead
A new row appears in your lead tracker, and an email alert with the details is planned for launch.
Clear alerts. An organized lead list.
These are illustrations with made-up example data.
Summary: Furnace stopped working overnight; no heat in the home.
- Customer
- (555) 010-0134
- Message
- "Our furnace quit last night and we have no heat. Can someone come out today?"
- Missed call
- Example date, 7:05 AM
- Follow-up
- Call customer immediately — potential emergency.
| Missed call | Customer | Trade | Urgency | Issue | Status |
|---|---|---|---|---|---|
| 7:05 AM | (555) 010-0134 | HVAC | HIGH | Furnace quit overnight, no heat | Replied – needs callback |
| 10:42 AM | (555) 010-0123 | Plumbing | HIGH | Leak under kitchen sink, won't stop | Replied – needs callback |
| 11:15 AM | (555) 010-0145 | Plumbing | MEDIUM | No hot water since this morning | New – awaiting reply |
| 1:30 PM | (555) 010-0178 | HVAC | LOW | Wants a quote for an AC tune-up | Booked |
One plan. Simple pricing.
Founding-client pricing for our upcoming launch. Joining the list is free and isn't a purchase or sign-up: there's no payment and nothing is activated until you approve a service agreement and your service is ready to go live.
Braxion Connect Pro
$199/month
Our first 5 paying clients get FREE setup! The normal $99 one-time setup fee is waived for those first five clients. Starting with paying client #6, the $99 setup fee applies.
Included at launch:
- Missed-call detection with a greeting in your business name
- Press-1 consent texting: callers who press 1 get a text from your business; no one else is texted
- AI urgency triage: requests sorted as emergency (HIGH), urgent (MEDIUM), or routine (LOW)
- Owner email alerts with the customer's number and request (in final testing)
Setup and text-messaging registration (A2P 10DLC) are handled with you during onboarding. Results vary; we don't promise a set number of recovered jobs.
Join the founding-client listAutomation for the trades, starting with plumbing and HVAC.
Braxion is building AI automation for home-service businesses. Our first product, Braxion Connect, is designed so a missed call doesn't have to mean a missed job. We're starting with residential plumbing and HVAC companies; other trades, such as electrical and roofing, are planned for later.
Braxion is founder-led and based in Logan, Utah. We're preparing to launch and are looking for our first local businesses. We work directly with each business to set things up around how they already run their day.
You Build. We Connect.
Common questions
Does it work for my trade?
How does setup work?
Do I need to change my phone number?
What do customers hear and receive?
When a call isn't answered, callers hear a short greeting with your business name:
"Thanks for calling your business name, sorry we missed you! Press 1 for a text so you can tell us how we can help. Message and data rates may apply. Reply STOP to opt out."
If they press 1, they hear "Thanks! Your text request has been received. Goodbye!" and get a text from your business asking what they need. If they don't press 1, or have opted out, they hear "Thanks for calling. You're welcome to call us again anytime. Goodbye!" and aren't texted. A missed call alone is never consent. See the full flow.
Is Braxion Connect live yet?
Does joining the founding-client list commit me to anything?
Can customers opt out?
Get early access to Braxion Connect.
We're launching soon. Join the founding-client list and we'll reach out before launch to see if Braxion Connect fits your business. No payment or commitment.